Practice Information

DYKE ROAD DENTAL PRACTCE

Dr Colin Bunce BDS

Practice Information Leaflet

Thank you for choosing Dyke Road Dental Practice as your dental practice. This leaflet tells you about our practice. Should you have any further questions, please speak to Sue Bunce our Practice Manager on 01273 504040 or by email appointments@colinbunce.com .

The practice undertakes to provide high quality dental care by appropriately trained staff and ensure that you are involved in decisions about your care.

We provide treatment on a private basis, including Cosmetic Dentistry and Adult Orthodontics. For further information on our range of services, please contact your Dentist or Sue Bunce. Please contact the practice if you would like to make an appointment at a time that is convenient for you.

Our team

Dr Colin Bunce – BDS Bristol 1978. GDC reg 52418
Colin is a Director of 275 Dental Limited which owns the practice.

Colin is supported by

Sophie Dungate – National Diploma in Dental Nursing 2016

GDC reg 263198

and

Sue Bunce – Practice Manager and Manager of Patient Feedback.

Secretary 275 Dental Limited

Opening hours

We are open during the following times.

Monday: 09:00 – 1:00 and 2:00 – 5:30
Tuesday: 09:00 – 1:00 and 2:00 – 5:30
Wednesday: 09:00 – 1:00 and 2:00 – 5:30
Thursday: 09:00 – 1:00
Friday: Closed all day

Should you have a dental emergency outside of the practice opening hours, please call the surgery 01273 504040 where a recorded message will inform you of the arrangements.

Complaints procedure

If you have any concerns or comments about your experience of our practice, please contact Dr Colin Bunce or Practice Manager Sue Bunce on 0127 504040 or email appointments@colinbunce.com who will explain our complaints procedure. A copy of the procedure is also available from reception and can be downloaded here

Patient confidentiality

We take patient confidentiality extremely seriously and have systems in place to protect all personal information. All patient records are stored securely We do not release information to a third party without your express permission, unless the information is required by law. A copy of the practice confidentiality policy is available at receptions. You can also request information about your rights to view your records.

Methods of payment

We accept the following methods of payment at the practice; cash, cheque (made payable to 275 Dental Limited) and all major credit and debit cards.

Other Information

Dr Bunce is a single handed Practitioner who works 3 and 1/2 days per week. If you have an emergency during the working day while our practice is closed you will be referred to colleagues at a nearby dental practice.

We encourage our patients to receive regular dental care to achieve and maintain good oral health. We will undertake a dental care assessment during your first appointment to assess and agree your treatment needs.

Unfortunately, our treatment areas cannot be accessed by wheelchair users. If you require access, we can arrange for you to be seen at another dental practice which is fully accessible. If you do have any disability that you think we need to know about, please give us a call before your appointment and we will do our best to put suitable arrangements in place to accommodate your needs.

Missed appointment results in wasted time that could be used by other patients. We ask that if you are unable to attend your appointments, you let the practice know and give as much notice as possible and, at least 48 hours notice. If you cancel an appointment, on more than one occasion, we may charge you for wasted appointment time.

ABUSIVE OR VIOLENT BEHAVIOUR

Abusive or violent behaviour towards any member of our team or towards other patients will not be tolerated and we will not be able to book you further appointments. We will refuse treatment and you will be reported to the appropriate authorities.

Our contact details

Dyke Road Dental Practice – 275 DYKE ROAD, HOVE, BN3 6PB – Tel: 01273 504040 Email: appointments@colinbunce.com